General Care - Fine jewelry requires care and maintainence. We are always happy to help you care for your Reinstein/Ross jewelry by cleaning it, tightening clasps, and restringing pearls or other beads. Many people also ask about our signature matte finish of our gold. This finish shines up, over time, with normal wear, but pieces can easily be "re-matted". Some people prefer a polished look and others prefer a matte finish. We are happy to professionally clean and re-matte your jewelry in either of our two locations at any time. We can usually do this while you wait, and there is no charge for this service. Please do not hesitate to contact us if you have any questions about the ongoing care of our jewelry. We are pleased to help you with professional cleaning, and very happy to discuss repairs, restringing of beads or pearls, or any other questions that you might have. Jewelry is special and meaningful, and we are very interested in helping you maintain your jewelry.